Carepod Cube Plus

• What type of humidifier is Carepod Cube Plus?

  Carepod Cube Plus is an ultrasonic dual cool and warm-mist filter-free humidifier with a 100% stainless steel water tank for simple, intuitive cleaning. Doctor-invented and filter-free, Carepod helps to hydrate up to 700 sq. ft., bringing fresh, healthy and clean air to living rooms, bedrooms, of...

• What size room is the Carepod Cube Plus perfect for hydrating?

  Carepod Cube Plus is ideally used in rooms that are around 700 square feet. We recommend using your humidifier in a room that is not too big or too small for its capacity, as this can lead to over-humidification or ineffective use.

• How long will my Carepod Cube Plus run on a full tank?

  This timing may vary depending on your mist intensity. Carepod Cube Plus can run up to a maximum of 32 hours on Mist Level 1. It can run up to a maximum of 12 hours on Mist Level 3, the highest intensity setting.

• What are the weight and dimensions of Carepod Cube Plus?

  Carepod Cube Plus weighs 8lbs, measures 9.84” x 9.84” x 11.81”, with a water tank capacity of 4.2L.

• What is Carepod Cube Plus voltage and power usage?

  Carepod Cube Plus operates on 110-120V, 60Hz. It consumes 29W in its cool-mist mode, and 150W in its warm-mist mode.

• I just received my Carepod Cube Plus humidifier. How do I get started?

  Here’s how to get started: Unbox and take out your new Carepod. (Optional step) Attach the four legs with the included screws. Screwdriver not included. Lift the lid of the humidifier. Remove the tape securing its lid. Attach the white wand into the inner lid. Lift it slightly so it’s parallel t...

• Where should I place my Carepod Cube Plus?

  Carepod Cube Plus is ideally best used for rooms that are around 700 square feet. It is best to use your humidifier in a space that is not too big or too small for its capacity – otherwise, this can result in over-humidification or ineffective hydration. We recommend placing your Carepod on a t...

• How do I assemble my Carepod Cube Plus humidifier?

  If you need to assemble your Carepod Cube Plus for any reason, here are the steps: First, lay out all the parts. There are six parts: the main Carepod body, stainless steel water tank, inner lid cover, white wand, silicone seal and white center knob. Lift the lid gently. Press the silicone seal ...

• What do the buttons on my Carepod Cube Plus humidifier do?

  On the top of your Carepod Cube Plus, there is a main panel with four buttons. From left to right: Power, Mist/Auto, Timer/Night Mode, and Heater/Sanitize. The Power button allows you to turn on and off your humidifier. Press this once to turn your Carepod Cube Plus on. If the water tank is full...

• How do I turn my Carepod Cube Plus humidifier on or off?

  The first button is the Power button. Press this once to turn your Carepod on. If the water tank is full, it will initiate hydration with Level 3 Mist, as indicated by the white LED light. To stop humidification, press the Power button again. Your Carepod will automatically shut off after 30 sec...

• How do I switch to the Warm Mist mode?

  Press the Power button, and then press the Heater/Sanitize button. The first LED light will turn while, once the Heater mode is on. Water temperature will increase gradually to between 100.4°F to 111°F (38°C to 44°C), over the course of 30-60 minutes. During the colder months, we recommend addin...

• What type of water should I use in my Carepod Cube Plus?

  The best water for your Carepod is always distilled or filtered water. We recommend against tap water, due to the extreme variations in quality, which may depend drastically on your geographical region. Please note: Tap water contains impurities and minerals that may leave a white dust or parti...

• Can I use RO (reverse osmosis) water in Carepod Cube Plus?

  Yes, RO (reverse osmosis) water can be added to Carepod for hydration use, as long as it’s not being filtered inside of the humidifier.

• What does the sanitize feature do?

  Carepod Cube Plus uses a unique patented process of heat pasteurization to sanitize the humidifier. It gets rid of harmful bacteria in just a 2-hour cycle. This new feature has been added for additional hygiene + extra peace of mind. Note: After the heat sanitizing cycle ends, don’t forget to le...

• How do I turn on the night mode on my Carepod Cube Plus?

  Night mode will turn off all lights while keeping alert sounds active. To turn on night mode, tap and hold the button. To end night mode, simply tap any button on the humidifier’s control panel.

• How will I know when the sanitization process is finished?

  Once the sanitization cycle is complete, the two blinking LED lights will turn solid red. To return to normal operating mode, discard the remaining water from the cycle. Be sure to wait for the cool-down period before handling the water tank. When ready, fill the water tank with fresh distilled ...

• Does the Carepod Cube Plus sanitize the air?

  No, the Carepod Cube Plus does not sanitize the air. Instead, it sanitizes the internal parts of the humidifier, including the water tank, wand, and stainless steel cover. This applies pasteurization to kill harmful bacteria and pathogens within a 2-hour cycle at a temperature of 158°F(70°C). T...

• How do I set the auto-humidification mode?

  To turn on the auto mode, simply tap and hold the Mist/Auto button. All three LED lights will turn white when active. The auto mode will set your Carepod to run at a medium-level mist. It will automatically turn the mist on or off by detecting your room’s humidity levels, continuously hydrating ...

• How do I adjust the level of mist?

  On the top of your Carepod Cube Plus, there is a main panel with four buttons. From left to right: Power, Mist/Auto, Timer/Night Mode, and Heater/Sanitize. The Mist button allows you to adjust the amount of humidity your Carepod emits. Located around the Mist button are three LED light bars. The...

• How do I set a run time for humidification?

  On the top of your Carepod Cube Plus, there is a main panel with four buttons. From left to right: Power, Mist/Auto, Timer/Night Mode, and Heater/Sanitize. Located on top of the Timer button are three LED lights. If you do not wish to run your humidifier continuously, you can use this button to ...

• How do I know how much water is left in my Carepod Cube Plus humidifier while it is running?

  Find the Power button, located on the top of your Carepod Cube Plus. The LED lights will indicate the level of water remaining in the stainless steel tank. Level 1: Lowest water level (First light is white) Level 2: Medium water level (First two lights are white) Level 3: Full water level (All l...

• How do I use aromatherapy oils with Carepod Cube Plus?

  You may add a few drops of essential oils to your Carepod Cube Plus. Avoid dropping them into the water, as the oils might negatively affect the stainless steel tank or the wand. Look for a small air vent cover, located alongside the lid cover. Remove the cover. Take out the black airguard pad ...

• How should I clean my Carepod Cube Plus?

  There are two ways to clean your premium humidifier – either through gentle handwashing or sterilization. Remove three parts from your Carepod. Water tank Inner lid cover White wand Handwash two parts – stainless steel water tank & inner lid cover – gently with dish soap and water. You may a...

• Can I sterilize my entire Carepod Cube Plus?

  Two parts of your Carepod can be sterilized in boiling water — stainless steel water tank, and stainless steel inner cover lid. If you’d like to sterilize the white wand, be sure to only quickly dip the base in boiling water for 1-2 seconds

• Is Carepod Cube Plus dishwasher-safe?

  Two parts of your Carepod Cube Plus are dishwasher-safe — the stainless steel water tank, and stainless steel inner cover lid.

• Why is Carepod Cube Plus mist not warming up?

  The temperature of Cube plus’ warm mist ranges from 100.4°F to 111°F (38°C to 44°C). For safety reasons, and depending on the original water temperature, it may take from 30-60 minutes to reach higher levels. You may use lukewarm or warm distilled or filtered water for quicker results. For incre...

• The sanitization feature isn’t working. What should I do?

  If you scheduled a sanitization cycle, it will start automatically. The left LED will turn solid white, and the red LED will blink to indicate the cycle has been successfully scheduled. To troubleshoot, follow these steps: Check the Heater/Sanitize button: Two blinking red LEDs should indicate ...

• What does it mean if the Power button is red?

  Take a look at the three indicator lights above the Power button. Check the status: Level 1 flashing red three times: This signals that your tank is filled with water. Wait a few seconds and this alert should disappear. Level 1 staying red: This means that there is not enough water for humidifi...

• What does it mean if the Timer button is red?

  Take a look at your Timer button. Level 1 red - The red light flashing on the Timer button could indicate a potential issue with the wand or fan failure. Check the white wand. Unplug it from the inner lid. Examine the wand for any signs of spots or cracks. Gently shake it and listen for any wate...

• What do I do if mist comes out but is too low?

  Try these solutions: Check to see if the humidifier is set to Mist Level 1 (low intensity). If it’s low, you can press the Mist button to increase the intensity level for a more powerful mist. Check the water level. Examine the tank to make sure that the water level is either at or right below t...

• What do I do if mist comes out but is too high?

  Check to see if the humidifier is set to Mist Level 3 (high intensity). If it is, you can press the Mist button to decrease the intensity level for a more gentle mist.

• What do I do if mist isn’t coming out of my humidifier?

  Try these solutions: Reset your Carepod. Turn off and unplug from the power source. Give it a few minutes, then plug the unit back into the power source. Check the Power indicator light to confirm it’s on. Don’t forget to make sure it’s a working power outlet – you can double check with an alter...

• What do I do if mist leaks around the side?

  Check three pieces to make sure that they are accurately positioned: Water tank: Lip of the tank is aligned with the lip of Carepod’s main body. Inner lid cover: Fully push cover into the inner lid using the white knob in the center. Silicone seal: Press around the edges of the inner lid to make...

• There is water accumulating under the stainless steel water tank. What can I do?

  Check three pieces to make sure that they are accurately positioned: Water tank: Lip of the tank is aligned with the lip of Carepod’s main body. Inner lid cover: Fully push cover into the inner lid, using the white knob in the center. Silicone seal: Press around the edges of the inner lid to mak...

• There is water pooling under my humidifier, on the floor. What can I do?

  We recommend placing the Carepod on a table, stool or elevated surface that’s at least two feet off the floor. This will help the mist circulate properly, and keep it from collecting on the floor. You can also set the Mist intensity to Low (Level 1), unless your indoor environment is especially ...

• My humidifier is making a dripping sound. Is this normal?

  The dripping sound is normal and is caused by the wand’s vibrations that generate your humidifier’s mist. The sound can be reduced when you use the humidifier on Mist Level 1, the most gentle intensity setting. You can also decrease the dripping noise by keeping the water level up to (but not ab...

• Can I turn off the beeping sound?

  The beeping sound cannot be turned off completely. However, there are a few things you can do to minimize its frequency. Timer: Utilize the timer feature on the humidifier. By setting a specific amount of time for it to run, it will automatically shut off after that duration, reducing the need ...