We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return or exchange:
- Your item must be in the same condition that you received it, with all components, and in its original packaging.
- You will also need the receipt or proof of purchase.
To begin a return or exchange, visit our Returns Center.
If your return or request for an exchange is accepted, you will be able to self-generate a return label. You will also receive instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return or exchange will not be accepted.
For Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not.
If approved for a refund, you will receive a refund to your original payment method, the timeframe of which may be dependent on your financial institution.
For Exchanges:
We will notify you once we’ve received and inspected your return, and let you know if your exchange request is approved or not.
If approved for an exchange, you will receive a special customized discount code that can be applied to your replacement order via the website. If your replacement order costs less than your original purchase, we will refund any pricing difference. The timeframe of your refund to your original payment method may be dependent on your financial institution.
After your replacement order has been successfully placed, you should expect to receive a shipping confirmation email, once the order has been fully processed and is on its way.