There is water pooling under my humidifier, on the floor. What can I do?

We recommend placing the Carepod on a table, stool or elevated surface that’s at least two feet off the floor. This will help the mist circulate properly, and keep it from collecting on the floor.

You can also set the Mist intensity to Low (Level 1), unless your indoor environment is especially dry or hot. To do so, press the Mist button until only the first light indicator bar turns green.

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