Wands + Accessories

• How often should I replace my humidifier wand?

  Your wand’s frequency of replacement will depend on usage and maintenance. Under normal use and gentle care, wands or oscillators typically can last for years. However, factors such as the proper use of filtered/distilled water only in your Carepod, frequency and mode of cleaning, and overall ca...

• I'm seeing cracks or visual breakage on my humidifier wand. What can I do?

  If you notice any visual breakage on your humidifier wand, it may be due to the impact of water over time or persistent physical impact while handling. Please visit this link here to submit a ticket.

• I'm seeing spots on my humidifier wand. What can I do?

  If you notice colored spots on your humidifier wand, it may be due to mineral deposits or impurities in the water over time. Here are the steps we recommend: Clean the white wand at least once a week. Gently wash only the bottom half of the white wand. For extra care, use a soft sponge, or a ge...