Payments + Shipping

  • Do you ship internationally?

    Carepod currently offers free shipping to the following countries: United States (Including Alaska, Hawaii, and Puerto Rico)  Canada  Australia
  • Do you ship to PO Boxes?

    We currently do not ship to PO Boxes. Our shipping carriers only accept physical street addresses as destinations.
  • How much does shipping cost?

    We offer free shipping and returns to the following countries: United States (Including Alaska, Hawaii, and Puerto Rico) Canada Australia
  • What payment options are available?

    We currently accept Visa, American Express or Mastercard for all transactions. PayPal is also available as an alternative payment method.
  • How do I track my shipment?

    When your order is ready to be shipped, you'll receive an email notification from Carepod which will include a tracking number you can use to check your order status. Still haven’t received your order within the expected timeframe? Please reach out to our customer support team here, and we’ll lo...
  • How long will my product take to ship after I order it?

    We typically process your order 1-3 business days after your order is received. In the continental United States, once your order ships, you should receive it successfully within 5 to 7 business days. These times may be impacted during the holiday season due to modified carrier schedules. You w...
  • Can I buy a Carepod humidifier with my HSA/FSA?

    Humidifiers may be FSA/HSA qualified for reimbursement, but this is fully dependent on your specific FSA/HSA providers. We recommend getting in touch with your provider to confirm.